Appointments

Click To Visit the Patient Portal

Our office hours are Monday through Friday from 7:00 am to 6:00 pm and our phones are answered during this time as well.  We are located in Prince George convenient to I-95, Southpark Mall, Colonial Heights and Fort Lee.

You can make an appointment by calling our office or using our secure Patient Portal.  Patients wishing to use the Prime Care Patient Portal for the first time should contact our office for log in information and instructions.

New Patients

We ask that all new patients arrive 30 minutes prior to their scheduled appointment time. Please bring your insurance cards and all prescription medication bottles that you are currently taking with you. For your convenience, you can download our Patient Registration forms in advance. Please fill them out and bring them with you to your appointment. Download forms here.

Sick Visits

To schedule an appointment, please call 804-526-1111, option 1. We make every effort to accommodate requests for same-day and next-day sick visit appointments.

Lisa Shah, D.O. sees a patient for a routine exam.

Routine Visits

These are for non-urgent, chronic medical conditions and medication refills. Please call well in advance to get the appointment time you prefer with the Prime Care healthcare provider you usually see. We recommend that you make your next follow-up appointment before leaving the office.

Cancellations

If you are unable to keep your appointment, kindly give 24 hours notice. Failure to show for your appointment or give adequate notice may result in a $30.00 charge.

After Hours Emergencies

If you have a life-threatening emergency, please call 911. If you have an emergency matter after hours and need to speak with the provider on call, please call 804-965-7965 and the operator will put you in contact with our on-call provider. Please note our on-call provider does not dispense medication and is not to be used for medication refills.